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It is generally recommended to bring your pet for a routine check-up or wellness exam at least once a year. Regular veterinary visits allow us to assess your pet's overall health, detect any underlying issues early, update vaccinations, and provide preventive care. However, depending on your pet's age, health condition, and specific needs, your veterinarian may recommend more frequent visits.

Yes, dental care is essential for maintaining your pet's oral health. Regular tooth brushing helps prevent dental disease, including plaque and tartar buildup, gum inflammation, and potential tooth loss. Aim to brush your pet's teeth at least two to three times a week using a pet-specific toothbrush and toothpaste. Your veterinarian can provide guidance on proper brushing techniques and recommend dental products suitable for your pet.

Along with regular tooth brushing, you can promote good dental health by providing your pet with dental-friendly treats, chew toys, and appropriate dental diets. These aids help reduce plaque and tartar buildup. Additionally, scheduling regular professional dental cleanings under anesthesia with your veterinarian is crucial for a thorough oral examination, scaling, and polishing to maintain optimal dental health.

In general, our guidelines for medication purchase are as follows:

a. Long-term Medication/Maintenance and Chronic Disease Medication: We advise clients to schedule regular rechecks as determined by the veterinarian to monitor the pet's response to the medication and make any necessary adjustments to doses or assess the medication's effectiveness.

b. Common Problems (e.g., Earmites, Skin Irritation): If the pet is experiencing the same problem previously diagnosed by a veterinarian, it may be acceptable to administer the same medication. However, if the symptoms persist, worsen, or if there are any concerns, it is recommended to consult with a veterinarian for a proper evaluation and treatment plan.

c. Vitamins, Nutraceuticals, or Supplements: It is not recommended to sell vitamins, supplements, or nutraceuticals without a veterinary prescription or previous experience using them. Our receptionists can provide general information about these products, but for optimal results and safety, we advise consulting with a veterinarian to determine the appropriate vitamins, supplements, or nutraceuticals for your pet's specific needs.

It is not recommended to reuse medication or treat your pet without proper veterinary guidance. Even if your pet had a similar issue in the past, their current condition may have different underlying factors that require a different approach. Only a veterinarian can accurately diagnose the condition and prescribe the appropriate medication. Giving your pet medication without proper diagnosis and supervision can lead to ineffective treatment or even harm your pet's health. It is always best to consult with a veterinarian before administering any medication or making treatment decisions.

It's best to consult with a veterinarian before administering any medication at home. They can provide guidance on proper dosing, techniques for administering medication, and recommend suitable alternatives if your pet is reluctant to take medication. Bringing your pet to a clinic allows for a thorough evaluation and ensures proper treatment.

Medications should only be purchased with a valid prescription from a veterinarian. Administering the same medication for a similar problem in a different patient without a proper individual diagnosis is not recommended. In-person consultations allow for accurate assessments and treatment recommendations. Remote consultations via phone, WhatsApp, or email may not provide the thorough evaluation required for optimal care. We recommend scheduling an appointment for comprehensive advice and guidance.

Eye issues in pets can have various causes, including infections, injuries, or underlying health conditions. While there are over-the-counter eye ointments available for humans, it is not advisable to use them on your pet without proper veterinary guidance. Different species have different eye structures and sensitivities, and using the wrong medication can potentially worsen the condition or cause additional complications. It is important to have your pet's eye issue evaluated by a veterinarian, who can determine the underlying cause and prescribe the appropriate eye ointment or treatment specific to your pet's needs.

We emphasize the importance of seeking professional veterinary advice through a consultation with a physical examination and required diagnostics before purchasing any medications for your pet. Proper diagnosis and guidance from a veterinarian ensure the safety and effectiveness of treatment for your pet's health.

We offer a comprehensive range of services for pet relocation, including assistance with outsourced diagnostic tests required by other countries, issuance of veterinary health certificates, updating vaccinations, parasite treatments, issuance of export health certificates, and document attestation. Our team is well-versed in the specific requirements of different destination countries. Please contact us for personalized guidance based on your destination.

We understand that pets may experience anxiety or exhibit aggression in certain situations. For travel-related anxiety, we recommend consulting with a veterinarian for advice and, if necessary, medication options to ensure a stress-free journey for your pet. When dealing with aggression, it is important to seek professional guidance. Veterinarians or animal behaviorists can assess the underlying causes of aggression and provide effective strategies to address the behavior.

Sudden changes in behavior or signs of distress can indicate an underlying health problem or discomfort in your pet. It's important to observe and document these changes, including any specific triggers or patterns. Contact a veterinarian to discuss the symptoms and schedule an appointment for a thorough examination. Providing detailed information will help your veterinarian determine the cause and develop an appropriate treatment plan.

Behavioral issues, including separation anxiety, require a comprehensive approach for successful management. Start by creating a safe and comfortable environment for your pet. Gradual desensitization techniques, such as leaving your pet alone for short periods and gradually increasing the time, can help alleviate separation anxiety. Consider consulting with a professional animal behaviorist or a veterinarian experienced in behavior medicine for a customized behavior modification plan and potential medication options if necessary.

Introducing a new pet to your existing pets requires careful planning and gradual introductions. Start by keeping the new pet separated from the existing pets initially, allowing them to become familiar with each other's scent through scent swapping. Gradually introduce them in controlled environments, such as through baby gates or crates, and monitor their behavior for any signs of aggression or distress. Gradual and supervised interactions, positive reinforcement, and patience are key to successful pet introductions. Consult with a veterinarian or animal behaviorist for specific guidance based on your pets' individual personalities and needs.

The frequency of bathing for pets can vary based on factors such as breed, coat type, and activity level. In general, most dogs can be bathed every 4-6 weeks, while cats are typically self-groomers and may not require regular baths unless they have specific skin conditions or are unable to groom themselves properly.

Regarding bathing after vaccination, it is generally safe to do so. However, we recommend consulting with our veterinary team to assess the condition of your pet at the time of vaccination and provide appropriate guidance. They can consider factors such as the specific vaccine administered, your pet's overall health, and any specific instructions for post-vaccination care.

Regular deworming is crucial to prevent various illnesses caused by internal parasites (worms). If you miss a deworming schedule, your pet may be at risk of developing worm-related illnesses that can affect their overall health, growth, and performance. Symptoms such as vomiting, diarrhea, and other issues may arise. Contact us for guidance and to schedule a deworming appointment to keep your pet protected.

Even indoor cats or dogs can be exposed to internal parasites (worms) through various means, such as contaminated shoes or slippers. It is advisable to deworm your indoor cat or dog regularly, approximately every three months, to maintain their optimal health. Consult with us for specific recommendations based on your pet's needs.

Preventing parasites is crucial for your pet's health. Follow your veterinarian's recommendations for year-round flea and tick prevention. Regularly check your pet for signs of fleas, ticks, or other external parasites, especially after outdoor activities. Keep your pet's living area clean and use appropriate environmental control measures. It's also essential to maintain a regular deworming schedule to prevent internal parasites. Consult your veterinarian for safe and effective parasite prevention products and strategies.

It is crucial to avoid time gaps for pet core vaccinations as they can impact your pet's health and may also affect relocation decisions. Backdating vaccinations is against the law, and we strictly adhere to ethical veterinary guidelines. We prioritize the health and safety of pets and follow the recommended vaccination schedules. By adhering to the proper vaccination protocols, we ensure the best protection for your pet against various diseases.

Some pets may experience mild symptoms such as slight nausea or temporary digestive upset after vaccinations or deworming. However, if your pet is lethargic, refusing to eat, experiencing persistent vomiting or diarrhea, or showing other concerning symptoms, it's best to consult with your veterinary team and bring them in for a recheck. Your veterinarian will evaluate your pet's condition and provide appropriate care if necessary.

Diarrhea can have various causes, including dietary changes, infections, parasites, or underlying health conditions. While mild and short-lived cases of diarrhea may resolve on their own, it is essential to identify the underlying cause. Administering over-the-counter medications without a proper diagnosis can mask symptoms and delay appropriate treatment. We recommend consulting with a veterinarian to determine the cause of the diarrhea and receive proper guidance. Our veterinary team will assess your pet's condition and recommend specific dietary changes, medication, or additional diagnostics if necessary.

Vomiting yellowish foam is common when a pet's stomach is empty for an extended period. However, if vomiting persists, is accompanied by other concerning symptoms, or occurs frequently, it's best to consult with our veterinary team for a proper evaluation and guidance.

Vomiting can have various causes, ranging from minor issues to more serious underlying conditions. While occasional and mild vomiting may resolve on its own, persistent or severe vomiting should be evaluated by a veterinarian. It is not recommended to self-diagnose and treat vomiting with over-the-counter medications, as they may not address the root cause and could potentially worsen the situation. It's important to have your pet examined by a veterinarian to determine the cause of the vomiting and receive appropriate treatment.

Probiotics can be beneficial in helping to restore the balance of bacteria in the gut and alleviate diarrhea in pets. However, it is recommended to consult with our veterinary team before administering any medication or supplements to ensure the proper diagnosis and appropriate treatment for your pet's specific condition. Our veterinarians can guide you on the correct dosage and specific probiotic products suitable for your pet.

Probiotic supplements can provide several benefits for cats and dogs, including improved coat appearance, reduction in intestinal gas problems, and improved breath. They can help support a healthy digestive system and overall well-being. Our veterinary team can recommend specific probiotic options that are safe and effective for your pet's needs.

It is generally recommended to spay/neuter cats and dogs between 6-8 months of age. However, the timing may vary depending on the breed, size, and overall health of your pet. Our veterinary team can provide guidance on the best age for spaying/neutering based on your specific pet's needs.

Following the spay/neuter surgery, it is important to provide a quiet and comfortable space for your pet to recover. Prevent them from licking or chewing the incision site by using an Elizabethan collar, medical shirts, or other recommended methods. Keep the incision clean and dry as instructed by our veterinary team. Avoid strenuous activity and monitor for any signs of complications. Follow the post-operative care instructions provided by our veterinarians.

It is crucial to follow our veterinary team's specific instructions regarding post-operative care for your pet. This may include administering prescribed medication, limiting activity, providing appropriate wound care, and scheduling follow-up appointments. Creating a calm and safe environment for your pet's recovery is important. If you have any concerns or questions about your pet's post-operative care, do not hesitate to contact our veterinary team.

Some infectious diseases can be transferred from pets to humans, such as ringworm. However, not all viruses are transmittable. Practicing good hygiene, regular veterinary care for your pet, and following recommended vaccination schedules can help minimize the risk of disease transmission. If you have specific concerns or questions about zoonotic diseases, our veterinary team can provide guidance.

Animal bites can cause damage to nerves and muscles beneath the skin. There is also a risk of contracting diseases such as rabies, which affects the nervous system and is fatal if left untreated. If you or someone you know is bitten by a pet or stray, it is important to seek immediate medical attention and inform the appropriate authorities. Our veterinary team can provide guidance on necessary steps to take in such situations.

When pets ingest insects, rats, or birds, there are potential risks to consider. Insects may carry toxins or parasites that can be harmful if consumed. Rats and birds can carry diseases or pathogens that can be transmitted to pets. Additionally, some plants may be poisonous if ingested along with the prey or alone.

If you suspect that your pet has ingested an insect, rat, plant, or bird, it's important to closely monitor their behavior and look for any signs of distress or unusual symptoms. If you notice any of the following, it's advisable to bring your pet in for a check-up to prevent a medical emergency or control it:

  • Persistent vomiting or diarrhea
  • Refusal to eat or drink
  • Lethargy or weakness
  • Abdominal pain or discomfort
  • Difficulty breathing
  • Excessive drooling or pawing at the mouth

If you suspect that your pet has ingested something toxic or harmful, contact your veterinarian or an emergency veterinary clinic immediately. They will provide guidance based on the specific substance and your pet's condition. It is helpful to have information about the ingested substance, such as the product name, active ingredients, and the amount ingested, ready when you call. In some cases, inducing vomiting may be recommended, but this should only be done under veterinary guidance.

Some human foods can be toxic or harmful to pets. It is important to avoid feeding your pet chocolate, grapes, raisins, onions, garlic, alcohol, caffeine, and products containing xylitol (an artificial sweetener). Additionally, fatty or spicy foods, bones, and certain fruits or vegetables may cause digestive upset or pose choking hazards. Consult your veterinarian for a comprehensive list of foods to avoid and for recommendations on a balanced and suitable diet for your pet's specific needs.

Contact your veterinarian immediately if you observe any concerning symptoms or if you have any doubts about your pet's health. They will be able to assess the situation, provide appropriate treatment if necessary, and offer further guidance on monitoring your pet's condition.